Clinic Administrator/Athletic Trainer Opportunity with IMPACT Physical Therapy - Be The First Impression That Sets The Tone For A Great Patient Experience In This Dual Role!

Are you the go-to person for keeping things running smoothly in a busy clinic? Do you take pride in delivering excellent service while helping clients meet their fitness and wellness goals? If so, IMPACT Physical Therapy wants to meet you!

We are a PT-owned, outpatient rehab practice with a mission to Make An Impact—for our patients, our team, and the communities we serve. We're currently seeking a Full-Time Clinic Administrator/Athletic Trainer to join our dynamic South Loop team.

As the face of our clinic, you'll play a key role in creating a seamless and supportive experience for every patient from their very first interaction. 

Why Choose IMPACT?

- Full suite of benefits including Medical, Dental and Vision coverage (and more!), PTO and 401K

- A welcoming, collaborative clinic environment where your contributions truly matter

- Eligible for year-end bonus opportunity

Clinic Admin Responsibilities:

• Welcome patients with warmth and professionalism—whether in person or by phone
• Own the check-in/check-out process, including collecting co-pays and verifying insurance
• Accurately manage scheduling and appointment flow using our EMR
• Handle insurance verifications, authorizations, and follow-ups with confidence
• Maintain efficient front desk operations while enforcing clinic policies and procedures
• Collaborate with our clinicians and support team to ensure exceptional patient care

Athletic Trainer Duties:

• Confidently evaluate athletes' conditions as well as diagnose and treat sports-related injuries
• Demonstrate competency in providing hands-on treatment including therapeutic massage techniques, stretching and development of exercise plans
• Maintain recovery equipment operation and instruct/educate patients and clients on proper use and care; specific education responsibility toward individual client indications and contraindications when using our recovery room modalities
• Be available to provide outreach services with local gyms, running clubs, and fitness studios as a collaborating member of the marketing team

Who You Are:

• • You’re detail-oriented, organized, and confident managing a busy front desk
  • You have experience with insurance verification, EMRs, and clinic operations
  • You thrive in a structured environment and aren’t afraid to enforce policies tactfully
  • You’re a natural problem solver and multitasker with a service-first mindset
  • Prior experience in a Physical Therapy or Sports Rehab setting, highly preferred

Qualifications

• • Active Athletic Training License in IL (or eligible to obtain)
  • BOC Certification
  • At least 1 year of ATC experience and developed skills in soft tissue work, stretching and developing functional exercises for training and wellness
  • CPR/AED Certification
  • Proficiency in electronic medical record and database use and management